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General
1. What products does TheScienceExhibit.com offer for online purchase?
We offer a diverse range of products for online purchase, including teaching aids, do-it-yourself kits, STEM wall exhibits, and various low-budget products designed to enhance your learning experience.
2. How can I place an order for products available for online purchase?
To place an order, simply browse our online catalog, select the desired items, and proceed to checkout. Follow the prompts to provide shipping information and complete your purchase securely through our website.
3. Can I track my order after placing it online?
Yes, we provide order tracking services. Once your order is processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status and location of your shipment.
4. What is the "Get a Quote" option for certain products like science park, museum exhibits, Evolution parks, and STEM lab products?
For specialized products such as science park installations, museum exhibits, Evolution parks, and STEM lab equipment, we offer a "Get a Quote" option. Clicking on this option allows you to submit an inquiry that will be directed to our dedicated executives. They will then reach out to you to discuss your specific needs, provide customized solutions, and offer a personalized quote.
5. How do I initiate an inquiry for products available under the "Get a Quote" option?
To inquire about specialized products, click on the "Get a Quote" option on the product page. Fill in the required details and submit your inquiry. Our executives will promptly review your request and get in touch with you to discuss the details, answer any questions, and provide a tailored quote.
6. Are there bulk purchase discounts available for online products?
Yes, we offer bulk purchase discounts on many of our online products. If you are interested in buying in larger quantities, please contact our customer service team, and they will assist you in obtaining the best pricing for your needs.
7. What payment methods are accepted for online purchases?
We accept a variety of payment methods, including credit/debit cards and other secure online payment options. We ensure a safe and encrypted transaction process for your peace of mind.
8. Do you ship internationally?
Yes, we do offer international shipping. Shipping costs and delivery times may vary depending on your location. Please check the shipping information during the checkout process for more details.
9. What is your return policy for online purchases?
Please refer to our "Returns and Exchanges" page for detailed information on our return policy. We strive to ensure customer satisfaction, and our policy outlines the steps to take in case you need to return or exchange a product.
10. How can I contact customer support for further assistance?
For any additional questions or assistance, please visit our "Contact Us" page. You can find our customer support information, including email and phone contacts, to reach our team. We are here to help!
You still have a question?
If you cannot find a question in our FAQ, you can always contact us. We will answer to you shortly!